Previously Your Wellness Center MedSpa

treatments call appointment

Patient Policies

Please read through our below policies in regard to scheduling appointments, cancellations, payments, and packages—as well as the acknowledgment found at the bottom of this page. Policies are subject to change without notice (though we will do our best to notify you and provide policies when scheduling appointments).

CANCELLATION, RESCHEDULE, & NO SHOW POLICY

Your appointment is reserved exclusively for you. As a courtesy to our clients and staff, it is company policy for all clients to give a 24-hour cancellation notice. If less than a 24-hour cancellation or reschedule notice is given, or a no-show results, a $125 fee will be charged to the credit/ debit card on file. Fee must be paid prior to scheduling any future appointments. 

HALO DEPOSITS

A deposit fee of $350 is due at the time of scheduling a halo treatment. The remaining balance will be paid at the time your treatment is performed. In the event of a no-show or cancellation within 24 hours, the deposit will not be refunded.

LASH POLICY

A deposit fee of $100 is due at the time of scheduling a full lash set treatment.  This deposit fee does not apply to “fill ins”.  The remaining balance will be paid at the time your treatment is performed. In the event of a no-show or cancellation within 24 hours, the deposit will not be refunded.

LATE POLICY

We schedule the correct amount of time needed to complete your treatment. A late arrival to your appointment will deprive you of treatment time. Your treatment must end at the scheduled time so the next client’s appointment will not be delayed. If you do not arrive for your appointment on time, your treatment may need to be rescheduled.

LASER TREATMENTS 

If you arrive to your appointment with a tan, sunless tanner or spray tan and can’t be treated, you are subject to a $125 fee.

PAYMENTS

We accept Care Credit, Cash, Check, Discover, MasterCard, Visa, and AMEX as payment. Returned checks are subject to a $50 fee. If a treatment package is purchased and all treatments are not completed, the remaining balance will be credited to the patient’s account.

PACKAGES

All treatment packages expire 12 months after the package is purchased.

Acknowledgment

I have read, understand, and agree to the above scheduling and financial policies. I have updated the office with any changes to my demographic information (if applicable). I have notified Atalo Aesthetics LLC to changes in my medical history (if applicable). I am aware and have been given a chance to review the Ohio Privacy Act.